Windows Task Bar and Desktop Not Appearing Beceause of an Infection

Have you ever had an infection on your computer that stops Windows from fully loading? You get the past the Windows splash screen and all you see is either your fake program which will only let you click the “buy now” button, or if you have somehow been able to block of remove the infection, you just see your Windows background and mouse cursor. In both cases there is no Windows task bar so you can’t do anything in Windows.

Your infection is messing with Windows explorer which is what you need in order to navigate around your computer. You can easily get it running again by holding down the Windows key and pressing R. When the run command appears type explorer.exe and click OK.

This doesn’t solve the problem that explorer isn’t launching when you start your computer so you are going to have to go into the registry. Hold down the Windows key and press R. When the run command appears type regedit and click OK.

Now navigate to HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\Shell. You want shell to say explorer.exe so double click shell, type in explorer.exe and click OK. If the shell entry is not there, right click in right hand panel and click New > String Value. Call it shell. Double click shell, type in explorer.exe and click OK

While you are in the registry go to HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Run. Everything in here is designed to run before explorer.exe is loaded so look for anything with the name of your rogue program in it, select it and press delete.

Restart your computer and now you can now start removing the infection.

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